No, you don’t need a referral to begin treatment with us. You can book directly and start your recovery right away. In the state of Florida, you are entitled to Direct Access which means anyone can start physical therapy without a prescription. If your plan of care extends beyond 30 days from start of care and it is deemed physical therapy treatment, then a referral will be needed before we can continue care.

No! While we specialize in Limb Loss Performance and Rehabilitation, we help anyone who wants to move better, recover faster, and stay pain-free—whether you’re a pro athlete, weekend warrior, or just want to stay active.

Your first visit includes a comprehensive assessment of your injury, movement patterns, and goals. We’ll create a customized recovery plan, provide hands-on treatment, and outline your next steps for immediate progress.

We are out-of-network with insurance, which allows us to provide high-quality, 1-on-1 treatment without restrictions. Our clients pay us directly for each visit for their 1-on-1 personalized physical therapy sessions. This allows us to focus all our attention on the patient and perform treatments to focus on patient goals without being dictated by insurance rules and regulations

Insurance companies in the United States are continually cutting reimbursement rates for rehabilitation services and dictating how clinicians treat patients. With this decline in reimbursement, many clinics are forced to treat multiple patients in the hour (this means that therapists are seeing 4+ patients at the same time) and lower patient care standards to make ends meet. These clinics rotate patients in and use assistants and techs to complete treatments. Patients do not receive the individualized care they need and are encouraged to go through exercises with little to no supervision. With a cash-based practice, we decide how to treat patients. We are not regulated by insurance companies. We can provide the highest quality care for our patients while keeping them 1-on-1 with their Doctor of Physical Therapy for the entire hour, every visit. This increase in quality results means that our patients get better faster than traditional insurance-based physical therapy.

Our Physical Therapy Evaluation is 90-120 minutes depending on the complexity of the condition. Follow up Sessions are 45-60 minutes.

Yes, you can submit your own claims to insurance if your healthcare plan has out-of-network physical therapy benefits. As a courtesy for our self-pay clients, we can issue superbills to you upon request. The superbill is a detailed invoice that itemizes the physical therapy services you received, which will include the information necessary to create a healthcare claim, and allows you to submit your own insurance claim and potentially receive direct reimbursement from your health insurance company. Please note that the superbill does not guarantee reimbursement from your insurance provider.

Most insurance carriers allow you to submit claims via fax, mail or online through a patient portal. We recommend you contact your healthcare plan’s member services directly for instructions on how to submit claims, for any policy requirements and potential reimbursement prior to receiving treatment. If you decide to submit your own claims, please understand you are wholly responsible for payment of services to the Mobility Lab and you are solely responsible for claim submission and satisfying any requirements determined by your plan, including requesting treatment notes from the Mobility Lab and remitting them to insurance. We do not guarantee that your insurance plan will reimburse you for our services, and we do not interact with insurance on your behalf if you are coming to us as a self-pay client. We cannot help with any authorizations, approvals, appeals or any other specific requests your plan may have for submission outside of providing you with the superbill.